Home Assistance Insecure
24 hour home assistance for plumbing, locksmith, electricity, and glass related emergency situations.
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Coverages
MAPFRE has Home Assistance for those unexpected situations. The newest coverage for just $55 a year. You can always count on a plumber, locksmith, electrician, or glass doctor to solve your emergencies, with no surprises and with MAPFRE’s effectiveness.
- Glass
In the event of an accidental breakage of a glass or glass door, or windows that are a part of the insured home’s exterior (up to $300 per event).
- Plumbing
In the event of accidental rupture of pipes, faucets, or other permanent fixtures of the insured home (up to $300 per event), or pipe unclogging (up to $100 per event).
- Loocksmith
In the event of the loss, misplacement, or theft of keys, or if by accident the locks become useless making it impossible to access the insured home (up to $300 per event). - Electricity
In the event of a power failure in the insured home or within its premises, as a result of a failure or breakdown of the electrical facilities (up to $300 per event).
In addition, so that you can make improvements and/or repairs o your home with the most convenient budget and the service of high quality professionals, the Home Assistance Program offers you Connection to Professionals, whereby by simply calling, we will provide you with information and make professionals available to you, or we will send them to your home to provide a cost quotation or do the repair work you require, in specialties such as:
- Plumbing, Carpentry, Fumigation Locksmith, Moving, Awnings, Electricity,
- Carpets, Blinds, Glass, Cooks, Roofs, Safety/Surveillance,
- Chauffeurs, Refrigeration, Masonry, Cleaning Service, Gardening.
For more information, please see our brochure or call the MAPFRE Contact Center at 787 250 5214, 7 days a week, 24 hours a day.
General Conditions
The General Conditions of any insurance are aimed at detailing the terms of coverages and their content.
- This insurance provides emergency services for home assistance provided by qualified professionals, in case of fortuitous events of the insured property.
- All policyholders have access to the most modern telephone office in Puerto Rico: MAPFRE Contact Center handles all events related to any MAPFRE insurance line. It is a specialized service that meets the needs of our clients and claimants.
Benefits and Advantages
The MAPFRE Property and Contingency insurances offer you a wide range of benefits and advantages that, along with the best covers, provide them peace of mind in the most varied situations.
- All policyholders have access to the most modern telephone office in Puerto Rico. MAPFRE Contact Center deals with all events related to any MAPFRE insurance. It is a specialized service that meets the needs of our customers and claimants.
- This insurance offers home assistance for plumbing, locksmith, electrical equipment and glassware emergencies.
Your Home Assistance Insurance offers you the following benefits:
Benefits of the plumbing coverage
Includes assistance in case of accidental breakage of pipes, faucets or other permanent installations of the insured dwelling.
Benefits of the electricity coverage
Covers emergency repairs in case of power failure of the insured dwelling or its premises, caused by a fault in the electrical installations.
Benefits of the locksmith coverage
Covers the repair in case of loss, misplacing or theft of keys or accidental disablement of locks that prevents access to the insured property.
Benefits of the glass coverage
Covers repairs in case of accidental breakage of glass, or glass doors, or windows that are part of the exteriors of the insured property.
Recommendations for use
MAPFRE recommends the policyholder, in order to receive benefits of all the guarantees of the policy, to consider some relevant aspects before and after contracting it:
- Read carefully the clauses and the special provisions of each coverage.
Once contracted the Home Assistance policy:
- It is useful to know the clauses, limits and policy requirements to act accurately if you need to make a claim.
- Documents related to the policy need to be located in a suitable place.
- In case of an accident, you must contact us without delay.
- In case of an accident, the insured is obliged to use the means at his/her disposal to mitigate the consequences of it.
- The policyholder must always act in good faith in case of loss or any situation that could give rise to a claim.
- We will not provide cover to any insured that makes fraudulent statements in connection with a claim.
- The policyholder must not negotiate claims by third parties related to an incident, except with our express consent.
Requirements and Restrictions
This insurance has certain requirements and exclusions that the policyholder must consider in order to know better their rights and obligations when hiring it.
This policy is aimed at dwellings where the insured has the permanent or seasonal residence within the Commonwealth of Puerto Rico.
- We will not provide coverage for damages intentionally caused by the policyholder.
- We will not provide coverage for damages caused by war, rebellion or armed conflict.
- Events caused by floods, earthquakes, volcanic eruptions, windstorms, hail or hurricanes are excluded.
- Damages caused by nuclear risk, such as nuclear radioactive contamination, are excluded.
- We will not provide coverage for damages caused by filtering or moisture, even for those due to broken pipelines and facilities.
- Repairs of lighting elements, such as lamps, bulbs, switches or sockets are excluded.
- We will not provide coverage for the repairs of equipment operated by power.
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